How Our Work Makes a Difference. Click image above to watch video.

To help us assess our business practices and improve vital services, we ask our customers and those who are impacted by our services to evaluate our performance on a yearly basis.

How are we doing? Feedback from our current Customer Satisfaction Survey showed that 100% of those responding said that they would recommend our services to others. We take pride in that statistic, because we think it is the best indicator of PSP’s overall customer satisfaction rating from the people who know us best.

Comments from our current survey follow, broken down by respondent group.

Comments from Parents/Home Support Providers

“Laila has done so well at work because of your caring guidance. So often you have gone beyond the call of duty and provided emotional support as well. We appreciate all you have done for Laila and our family.” Sam and Elizabeth Dilbeh

“Just keep on doing what you do. This is a very important part of Kari’s life.” Kathy Sellers

“I love the communication. Someone calls me at least once a month. The support given Kevin during his store change was SPECTACULAR!! Thank you! Thank You!” Andrea Main

We are amazed with the wonderful, caring staff you have. Thank you for the excellent service!” Anonymous

“Continue your courageous work as there are many needs to be met.” Beatrice Williams

“You have met any expectation I have ever had.” Linda Magley

“I can never thank you enough for your care and concern for Robert’s employment over the years.” Florence Worman-McGraw

“Extremely pleased!” Rohrback family

Comments from PSP Supported Employees

“You are the greatest group. Thank you for your concern.” Katie Bednar

“PSP got me this awesome job. I used to take grocery carts in from the rain and now I have a professional career and that is what I really wanted!” Cassie Scott

“My job coach is very patient and understanding with me. She is awesome!” Jennifer Otteson

“It is a very good service and PSP does not need to improve. I really like how my job coach shows me how to do things the right way.” April Cook

“Thank you for your support.” Brian Whyte

“You guys are doing great, keep up the good work. I am lucky to have you guys to help me out at my job site.” Emily Pope

“My job coach gave me the motivation to look up and move forward.” Ruth Walker

“Great support from my job coach!”  Kurt Swedburg

Comments from PSP Employers

“Our organization has been a long time partner with PSP. They deliver excellent quality services.” Nancy Taylor

“You are always just a phone call away. Thank you for all your hard work!” Anonymous

“I can always rely on PSP to give me great service no matter who is assigned to our office. Thank you!” Anonymous

“Anytime I have had any issue or concern, PSP has been right there to help. You guys are GREAT!” Karen Pribb

Comments from PSP Funders/Stakeholders

“I truly appreciate everything PSP does to help the people I work with achieve true success and I might add QUALITY success.” Perry Anderson, DVR Counselor

“You guys have made immeasurable contributions to the lives of individuals and to the field as a whole. God bless.” Ray Jensen, King County Division of Developmental Disabilities Director

“For the last 25 years, PSP has truly been working to empower people. Your commitment to expanding opportunities for supported employment throughout the community is exemplary. Congratulations on having a true and lasting impact on so many lives.” Anonymous

“Your team has done an outstanding job with our School to Work students. Looking forward to working with PSP again this year.” Richard Haines, Lake Washington School District, Transition Academy